Trusted Bullion Services… Straight from the Source®

Institutional Services

FideliTrade Incorporated offers a full range of specialized precious metals clearing and administrative services to an international network of commercial entities. Our comprehensive menu of trading, custody, delivery, and support services enables banks, brokerage firms and other commercial enterprises to enhance their product mix and service capabilities, and earn additional income, while increasing cross-sale opportunities and reducing the permanent loss of customer assets to competing institutions. And all this can be accomplished with little or no risk or cost. FideliTrade can tailor a precious metals program to suit your company’s experience, resources and requirements. Through FideliTrade’s Institutional Trading and Administration Service, FideliTrade becomes your provider of trading, custody and administrative services. All accounts are titled in your institution’s name, and only your designated staff members are authorized to conduct trades. You may elect to conduct your business through a single “omnibus account” or create an unlimited number of accounts corresponding to each of your individual clients. In either case, FideliTrade will provide you with detailed reports of all activity and holdings. The Institutional Trading and Administration Service is designed for regulated financial institutions that are willing to dedicate some marketing and administrative resources to the development of a proprietary precious metals service, but do not want to incur the expense of developing a comprehensive program of their own. FideliTrade offers its correspondent institutions a safe, convenient and cost effective method to provide precious metals investments to their customers. FideliTrade’s clientele include banks, brokerage firms, investment funds and other financial service organizations.

FideliTrade’s Service:
  • Trading services (purchase and liquidation)
  • Custody and administrative services
  • Armored transportation and other insured delivery services
  • Operational, administrative and marketing support
FideliTrade’s Location:
  • Strategically located in Wilmington, Delaware
  • No state sales tax on purchases or custody services
  • The liquidation of bullion does not create a nexus status for state income tax purposes
  • No corporate net worth, personal inventory or transfer taxes applied to physical bullion transactions
Get Started:
  • Call FideliTrade at (302) 762-2500 to discuss your specific needs and determine which services and accounting structure best meet your needs

Advisor Services – Overview

FideliTrade Incorporated offers complete precious metals trading and support services to investment advisors and wealth managers through its Delaware Clearing ServiceTM. Through Delaware Clearing Service, investors can purchase a wide variety of gold, silver, platinum and palladium bullion coins and bars.  Investors may take delivery of their bullion or have it safely held in custody, insured against loss or damage. This service has been designed with both the investor and investment advisor in mind… – Investors work with their existing advisor to create an investment plan that best suits their goals, while getting personal guidance and competitive prices on precious metals trades. – Advisors broaden their service level by providing clients access to the bullion markets, while leaving the trading and back office functions to us. To learn more about DCS call us at 302-483-GOLD or visit DCS Logo

Investor Services – Delivery

How to Take Delivery of Bullion
FideliTrade customers can choose to take delivery of their bullion at any time.

Whether it’s a new order or bullion held in your custody account, simply call FideliTrade at (800) 223-1080 and request delivery.  A representative will estimate shipping and handling costs, and initiate the process.

  • FideliTrade typically ships packages using FedEx. However, shipments via armored carrier and other express carriers can be arranged.                              
  • For security purposes, shipments are made only to your address on record.
  • Packages are insured to $100,000 (additional insurance is provided with armored carrier shipments).Ante- Room 3 Overhead cropped
How to Ship Bullion to FideliTrade

FideliTrade customers can ship their bullion to FideliTrade at any time.

Whether you wish to sell your bullion or deposit it in your FideliTrade custody account, simply call us at (800) 223-1080 to make arrangements.

  • FideliTrade can prepay your shipping and provide you with a FedEx airbill, packing slip and shipping instructions.
  • Once your package arrives, it will be processed in approximately two business days and deposited into your account.  
  •  Bullion will be sold according to the instructions indicated on the packing slip.  Shipping costs will be deducted from the liquidation proceeds or paid separately once metal is deposited into your account.
  • Please notify us if you’re shipping bullion to FideliTrade using a different shipping method.
  • Alternate shipping methods are available for high value shipments.

Investor Services – Custody

FideliTrade offers 3 custody options. See our Investor Rate Schedule for details.

Bulk Custody is FideliTrade’s statement program.  This program is backed 100% by physical metal.  It allows individuals to trade and hold physical metals without paying the premiums associated with specific bars and coins.  Buy, sell or take delivery at any time.  With the Bulk Custody program you’ll pay the lowest custody rate.

Individual Custody (non-segregated) is FideliTrade’s most common custody service for specific bars and coins.  Individual Custody allows you to deposit your coins and bars into an allocated account that is commingled with the same products of other customers.  Buy, sell or take delivery at any time.

Segregated Custody (segregated) is FideliTrade’s premier custody service.

Segregated Custody
Segregated Custody

is FideliTrade’s premier custody service. With segregated storage, your bullion is held separate and apart from the bullion of other customers. Your bullion is separately packaged, sealed in its own container, and uniquely labeled specifically for you. You’ll receive confirmations and periodic statements detailing all of your holdings. Your bullion is held in a fully allocated account and you can buy, sell, or take delivery at any time.

FideliTrade also offers custody services outside the US.  Your bullion can be held securely in Zurich, Switzerland or Toronto, Canada.

Customer holdings are protected through the use of FideliTrade’s account structure, proprietary systems, stringent internal controls, and state-of-the-art security systems, along with various insurance coverages. Legal protections are afforded through the Uniform Commercial Code (i.e., holdings are identified as customer, not FideliTrade assets). Also, FideliTrade maintains $1 billion in “all risk” insurance coverage for bullion held in its high-security vaults, and $100 million in contingent vault coverage. Our policy is underwritten by Lloyd’s of London and includes all risks of physical loss and/or physical damage, including mysterious disappearance and/or unexplained loss and shortage, employee dishonesty and theft. Loss or damage from fire, flood or other natural disaster are covered. Loss caused by acts of war, terrorism, cyber-attack, radioactive contamination, and chemical, biological, biochemical and electromagnetic weapons are excluded.

Investor Services – How to Sell

FideliTrade buys gold, silver, platinum and palladium bullion products. We purchase acceptable bullion from you even if you’ve purchased it from another source.

When delivering bullion for liquidation, FideliTrade inspects, tests and reports the deposit to you; we then provide 30 days of free, fully insured, secure custody. This service enables you to monitor market prices prior to liquidating. You can also take advantage of our free, limit order service.

FideliTrade trades with bullion dealers and refiners throughout the world – which gives us the ability to provide you with unparalleled pricing and liquidity. A FideliTrade team member will go over all procedures for selling bullion right over the telephone.

Call FideliTrade at (800) 223-1080 or (3002) 762-6200 to get assistance or schedule an appointment.

Investor Services – How to Buy

A FideliTrade team member will walk you through the process of opening an account and placing trades; all without pressuring you.

After you open an account, you may immediately place a trade up to $15,000. Orders exceeding $15,000 may require an advance deposit prior to executing your first purchase. 

FideliTrade trades with bullion dealers and refiners throughout the world – which gives us the ability to provide you with unparalleled pricing and liquidity.  And unlike many dealers, we provide both bid and ask prices so you can clearly see what your acquisition/liquidation costs are.  We do not have a minimum order size. However, minimum fees may apply. See our Investor Rate Schedule for details.

Preferred payment methods are personal check & bank wire. (FideliTrade does not accept 3rd party payments)

Call (800) 223-1080 or (302) 762-6200 to place a trade or schedule an appointment.

Investors Overview

Open a FideliTrade account and all of your precious metals transactions become as simple as a toll-free telephone call! As a FideliTrade account holder, you will receive assistance with all of your precious metals transactions from an experienced service representative. And, since we do not use commissioned sales people, you can rest assured that you’ll never be pressured. Also, with a FideliTrade account, you can purchase a wide variety of bullion products, and take delivery of your investment or have it safely held in your custody account. Call a FideliTrade representative at (800) 223-1080 to determine which service is right for you. Get Started & Open an Account Benefits Include:

Low Prices No Sales Tax Fully Insured Delivery $1 Billion Custody Insurance Free Limit Orders 30 Days Free Custody