Individuals

CHOOSING THE RIGHT COMPANY

As a FideliTrade account holder, you will receive assistance with all of your precious metals transactions from an experienced member of our client services team.  FideliTrade does not use commissioned salespeople so you can rest assured that you’ll never be pressured.   You’ll receive highly competitive prices from a company that has provided decades of service for tens of thousands of satisfied customers.

You’re in control.  You can buy and sell a wide variety of bullion coin and bar products.  You choose to have your bullion held in secure, insured custody.  Of course, you may request shipment to your home at any time.

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My Account – Password Requirements

Passwords must contain at least 8 characters with a combination of at least 1 capital letter, 1 numerical character and one symbol.  

The acceptable symbols are limited to @$!%*?&#^()~+=_:;<>”

My Account – What is the online registration process?

If you are an existing FideliTrade account holder, you can view your transactions and holdings online. By clicking on the Enroll link on the top of any page, you’ll begin the registration process. The first page will verify your account information. Please be sure to enter the same email address that FideliTrade has on file for you.  If you’re not sure which email address you have provided, you can call 800-223-1080 and select Option #2.

Once you click submit, you’ll receive an email with a link to complete your registration.

After you click on the link in the email, you can finish setting up your online account.

Please call 800-223-1080 and select Option #2 for Client Services if you have any questions.

My Account – How do I change my account information?

For your protection, FideliTrade requires address and name changes in writing.  Telephone numbers and email addresses can be changed over the telephone after your identity has been verified.

Address change.  Send a letter or email from the email address on file.  Include the old address, new address and your account number.

Account Title Change.  The person removing their name will submit a notarized letter instructing FideliTrade to remove their name.   A new account application will be completed by the remaining party on the account. 
A new account is required when changing the entity of an account (ex: Individual to Trust). 
Trust, estate, and corporate accounts may require additional information.

Death.  Submit a certified copy of the death certificate, Letters of Testamentary or Administration, a letter of instruction, and a new account application.  

What payment methods does FideliTrade accept?

FideliTrade does not accept 3rd party payments.

Payment options include bank wire, check, ACH, cash or credit card.

Credit card payments cannot exceed $3,000 for existing customers ($500 for new customers).  Fees apply.

ACH payments cannot exceed $15,000 for delivery and $30,000 for custody.

Mail checks to:
FideliTrade Incorporated
3601 N Market Street
Wilmington, DE 19802

Call 800-223-1080 to receive electronic wire and ACH instructions.

 

What is meant by the “fineness” or “purity” of precious metals?

The purity of precious metals bullion is measured in parts per thousand and is referred to as “fineness.” This indicates the proportion of pure bullion actually contained in the refined product verses its remaining alloys.  A bar that is 999.9 fine is 99.99% pure gold and referred to as “four nines” gold.

What are the differences between bullion coins and rare or “numismatic” coins?

Bullion coins are produced in mass quantities by government mints and are legal tender in their country of origin.  Bullion coins sell for a premium over their intrinsic (or spot) metal value. Bullion coin prices move, in tandem, with the price fluctuations of the underlying commodity (i.e., gold, silver, platinum or palladium).

Rare or “numismatic” coins are collected and valued for their scarcity, individual beauty, uniqueness or historical significance. Special collectible qualities can potentially render rare coins far more valuable in the marketplace than the value of any gold or silver that they may contain.

Why are dealer prices different than prices on TV?

Most financial programs display the futures price or spot price of gold, silver, platinum and palladium.  Dealers quote the current bid/ask price at that particular moment in time for a specific product and the cost of that product includes manufacturing costs, and supply and demand premiums. 

The dealer quote may also include delivery, insurance, and sales charges.

What makes precious metals “precious?”

Gold, silver, platinum and palladium possess six innate attributes that render them unique in all of nature. These attributes are Beauty, Utility, Rarity, Indestructibility, Portability, and Inherent Value.

No other elements known to man manifest all these characteristics, and it is for this reason that mankind has always considered these metals precious.

Where is my metal held in custody?

FideliTrade utilizes the custody services of its subsidiary Delaware Depository.  Located in Wilmington, DE, Delaware Depository is an exchange-approved depository and is fully qualified to hold IRA assets. 

Delaware Depository also has locations on the west coast and offers international custody services in Toronto, Canada and Zurich, Switzerland.

Taking delivery vs custody?

There are advantages and disadvantages to taking personal possession or holding your investment in a custody account. A quick review of your motivations and objectives will help you make that right for you.

  Advantages Disadvantages
Custody
  • Greater liquidity and expedited transactions
  • High-security vaulting facilities
  • Convenience
  • Insurance
  • Custody Fees
  • Like a bank or brokerage account, your assets are held by someone other than yourself
Personal Possession
  • Satisfaction of having complete control of your asset. Direct custody of investment.
  • Liquidation Delays; Lack of Security, Insurance
What’s the difference between large products vs small?

There is no single answer to this question.

  • Large bars (100-ounce gold, 1,000-ounce silver, 50-ounce platinum or 100-ounce palladium bars) generally have lower premiums and smaller bid/ask spreads, thereby making them the lowest cost alternative when buying.  However, they require a larger investment and can only be liquidated in large units. Delivery can be burdensome and redelivery for liquidation may require assay and refining. Storage costs must be factored into the decision.
  • Small bullion bars and coins generally have higher premiums and larger bid/ask spreads than larger bars. However, they can be bought and sold in small unit sizes, are easily shipped, and typically do not require assay when redelivered for liquidation. They can be easily stored in a commercial vault or safe deposit box.
What’s the process for IRA transactions?

FideliTrade works with a number of IRA custodians who allow precious metals in IRAs.  FideliTrade can serve as your dealer for IRA and non-IRA transactions.

After you open and fund your account with an IRA custodian, you may use your FideliTrade account to invest in precious metals.  Simply let a member of our Client Services department know that you are buying for your IRA and we’ll ensure that the product you choose is acceptable for an IRA.  FideliTrade will work directly with your IRA custodian to fund the transaction.

IRA custodians typically require signed documentation from you to confirm the purchase.  IRA transactions typically settle within one to two weeks after the purchase is made.  

Can I include in gold and other metals in my IRA?

Yes. Precious metals have been allowed in Self Directed IRAs since 1986. Since that time, the range of acceptable products has increased and currently there are wide variety of precious metals products allowed in IRAs.

Gold, silver, platinum and palladium coins and bars can be included in IRAs.  We will make sure that you are purchasing only acceptable products when you’re investing in your IRA.

Should I add precious metals to my company’s product mix?
  • 3% to 5% of Americans invest in precious metals
  • 69% of precious metals investors want to buy from their established financial institution, yet only 21% actually do
  • Banks and brokerage firms that offer precious metals investments attract approximately 70% of their precious metals clients from other financial institutions
  • Precious metals investors tend to be affluent and well educated

Demand for precious metals investment products, such as gold, silver, platinum and palladium bullion, has increased dramatically over the years.  While only a few thousand Americans had invested in precious metals in 1975 when gold ownership was legalized in the U.S., that number has grown substantially.  Independent research shows that 7.5 to 12.5 million Americans now invest in precious metals; these investors are generally college-educated professionals with above average incomes.  The same research indicates that individuals who have purchased precious metals, as well as those who plan to do so in the future, prefer to make these purchases from their bank or other trusted financial institution.
  • Precious metals services help banks and brokerage firms retain and enhance customer relationships
  • Precious metals services generate fee income
  • Precious metals services can be offered with no risk and little or no investment in support activities
  • Precious metals services provided in Delaware may have significant tax advantages

FideliTrade offers its correspondent institutions many concrete benefits.  First, and perhaps most important, FideliTrade enables correspondents to meet customer demand for precious metals services and broaden the relationships now enjoyed with existing customers.  By expanding the array of investment services to include precious metals, correspondents reduce the possibility of losing assets and customers to competing full-service institutions.  At the same time, precious metals services provide a source of transaction fees.  FideliTrade’s services can be offered through existing retail, brokerage, trust and private banking departments with virtually no risk and little or no investment.  It requires no direct handling of precious metals products, no maintenance of physical inventories and no additional staff. FideliTrade offers total marketing, trading and operational support.

In addition to its services, FideliTrade is strategically located in Wilmington, Delaware.  Delaware imposes no sales tax on the purchase, administration or storage of precious metals. Furthermore, there are no corporate net worth, personal inventory or transfer taxes applied to physical bullion transactions.  And, unlike some other states, the sale of bullion does not create a nexus status for state income tax purposes.

What commercial services does FideliTrade offer?

Trade Execution – Buy and sell precious metals investment products electronically or by telephone.

Reporting – Receive comprehensive confirmations, statements and other reports.

Product Selection – Select from a wide variety of gold, silver, platinum and palladium investment products, including bullion bars and coins, and statement accounts.

Service Selection – Enjoy convenient custody in a high-security, fully insured depository, or arrange for the physical delivery of metals to nearly any destination.

Clearing and Financing Services – FideliTrade offers clearing services for investment advisors through Delaware Clearing.  Advisors can offer precious metals to their clients and use FideliTrade to buy and sell and produce statements on their behalf.  

FideliTrade also offers financing options for customers through its subsidiary Delaware Finance Company.  

Call 302-762-2500 to learn more.